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Upgrade Your Business Phone System

CRM Integration

Boost your VoIP call center efficiency with CRM Integration.

Streamline your call center operations by providing your sales and support teams with improved call handling that integrates seamlessly with their CRM. With S-NET’s VoIP Phone System CRM Integration, your team can use features such as single-click dialing, screen pop-ups for incoming calls and automatic call logging. They will be well-equipped to deliver the enriched, personalized interactions your clients and prospects expect.

S-NET's VoIP Cloud Phone System integrates with the most popular CRMs, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and many more.

Secure and Reliable Service Seamless
CRM Integration

Fully integrate your phone system with your CRM database. S-NET’s VoIP CRM integration capabilities match incoming calls with existing records and display a contact’s history on a screen pop-up on your agents’ phone and computer screen. Save new contacts, notes or call recordings into your CRM straight from the pop-up screen.

Secure and Reliable Service Streamlined
Communications

Avoid the hassle of switching between multiple apps, screens or devices and save time on each call. Access key communications functionalities directly from your CRM. Click on any phone number to call leads straight out of Salesforce, Zoho or Bullhorn. With faster call handling, your team will be more productive.

Secure and Reliable Service Exceptional
Customer Service

With fast access to relevant caller information and key business communications tools, your agents will be better prepared to deliver highly personalized and quality customer experiences. Boost your sales, speed up your response time and improve first-call ticket resolution with S-NET’s CRM integration.

Key Features

Screen pop-ups – Triggered by incoming calls, screen pop-ups provide your team with a 360° view of your customers and prospects so they can deliver exceptional, personalized client experiences.
Click-to-Call – Click on any phone number to call leads throughout your CRM to speed up response times and boost call center efficiency.
Save Contacts – Enter new contacts, call notes and follow-up tasks from a screen pop-up straight into your CRM to keep a unified client and prospect database.
Record Calls – With S-NET’s CRM Integration, detailed call records and voice recordings are automatically saved within your CRM, ensuring a comprehensive history of your customer interactions.
Up-and-Running in No Time – With S-NET’s CRM integration capabilities, you don’t need to worry about tedious installation and configuration, your systems will be connected in no time.
Detailed Analytics – Get insights on every call and gain a deeper understanding of your team’s activities and performance with personalized reports generated straight from your CRM.

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