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S-NET Cloud Phone System (VoIP)

Move your business phone system to the cloud and experience the freedom of VoIP

Why do you need a cloud phone system? Because business has changed, and your old phone system is not keeping up. Legacy phone systems don't meet the needs of an increasingly mobile and cloud-enabled workforce. And to make matters worse, traditional phone vendors continue to go out of business, leaving legacy phone systems unsupported and out of date. The solution?

Cloud VOIP Phone System

Simplify Voice Communication

S-NET's Cloud Phone Systems provide high quality, reliable digital voice communications with enhanced features. Connect employees from any location, from any device.

Cloud VOIP Phone System

Easy System Management

The S-NET Cloud Phone System includes a flexible, easy-to-use tool for admins or end users to manage their systems. Admins can make changes, modify their systems, and generate reports as needed.

Cloud VOIP Phone System

Integration with Your CRM

Your cloud phone system can be seamlessly integrated with your CRM, including Salesforce®, Zendesk, Sugar, Bullhorn, Zoho, Microsoft Dynamics, and many others.

Cloud VOIP Phone System

Mobile Client Connect

The S-NET Connect Mobile App empowers your workforce to conduct business from wherever they are – whether that's the main office, a branch, from home or on the go.

Enhance Quality of Service for VoIP Calls Migrating your phone system to the cloud is quick and easy, with little to no start-up costs, and no-fuss maintenance.

Our Complete Cloud Solution includes all hardware, software, provisioning, and onsite installation for one low monthly fee.

With S-NET's Cloud Phone System, you don’t have to worry about your phone system becoming obsolete months after you buy it. It exists in the cloud, so new features and updates are rolled out and installed automatically, and there’s no hardware to maintain.

With the S-NET Cloud Phone System,
you can:

  • Unite and connect multiple sites within the same system and ensure consistent feature offerings
  • Say goodbye to your outdated and unsupported PBX (premise-based phone system)
  • Never worry about upgrades or complex maintenance requirements
  • Disaster recovery and business continuity is included in our Cloud PBX – you will never miss a call from your customers!
  • No costly upgrades - updates for features and functions are handled automatically by S-net
  • No more capital expenses related to purchasing your own phone system
  • Make outbound and inbound phone calls from your business phone number using any device and any location
  • Seamlessly integrate with your CRM
  • Manage your cloud phone system and monitor your system in real-time from one desktop and mobile application
  • Track your team’s performance with comprehensive real-time and historical reports
  • Set up a new phone system in days, not weeks
S-NET Desktop Application - Cloud Phone System (VoIP)

Desktop Application

With the S-NET application, you'll have real-time oversight of your system, your team's activity and your workflow. With a simple user interface, it's easy to add or change users and identify and troubleshoot customer service issues as they arise.

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S-NET Mobile Application - Cloud Phone System (VoIP)

Mobile Application

S-NET's mobile application works turns any smartphone into a business phone. Using the app, you and your team can be available and appear professional from any location and any device.

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A full range of VoIP features

Business, Collaboration, Contact Center, Integrations, Mobility, Online Management, Phone Systems

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Our Cloud Phone System makes it easy for you to collaborate and connect with your customers and your team.

Business Features

Business Features

A sophisticated and comprehensive list of features make it easy for your customers to contact you and presents a professional and polished company image while your team is conducting business on the go.

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3-Way Calling Add a third person to your two-way call to instantly create a 3-way conference call.
Anonymous Call Block Stops callers who block their Caller ID from ringing your phone.
Call Continuity Never have a VoIP service interruption - even if you lose power or the internet.
Call Forwarding Forward your calls based on a customizable set of rules.
Call Park You can “park” a call in the cloud so other employees can pick up the call. A parked call can be picked up by any extension in your organization. 
Call Screening Know who's calling before you answer. Send call to voicemail or transfer before you speak to the caller.
Call Transfers Transfer calls easily.
Call Waiting Call Waiting allows callers to reach you even when you are on the phone with another call. 
Caller ID With Caller ID, you can identify who’s calling before you pick up the phone. 
Caller ID Blocking Block (and unblock) your Caller ID on outgoing calls. 
Conference Bridge Hold your conference calls right from your phone at no charge.
Direct Phone Number Each extension includes its own unique direct inbound dial (DID) telephone number. Choose your number from any of the available rate centers and area codes within those centers, regardless of where your phone will be physically located. 
Directory Assistance Gather information from listings. 
Do Not Disturb When you need quiet time to finish a project, put your telephone in DND to automatically forward calls to voicemail.
Dynamic Caller ID Set any phone number on your account as your caller ID.
Emergency Assistance Set an address for individual extensions or your entire account so that responders know where to send help in the event of an emergency.
End User Portal Administrators and users configure and manage their own business VoIP service throuh an easy-to-use web interface.
Follow Me Calls can be forwarded to multiple numbers that ring in a designated sequence.
Group Call Pickup Group Pickup (or Group Call Pickup) lets employees answer incoming calls for other group members. 
Group Intercom Paging Group intercom paging is useful for making real-time announcements to a department, team or work area using the intercom feature on your Polycom phones. 
International & Directory Assistance Block Block directory assistance and international calls.
Internet/Paperless Fax Internet Faxing is a personal online faxing service included with each extension. You can send and receive online faxes from any computer. 
Multiple Devices in One Extension Register up to three devices on one extension. 
Network Availability Number Forward your calls to a number of your choice in case the power goes out.
Never Miss a Call Customize VoIP call settings so you always stay connected no matter where you are.
Ring Lists Direct your incoming calls to the S-Net line(s) of your choice.
Shared Line Appearance Monitor the extensions of others on your account and pick up or park those calls as desired.
Simultaneous Ring Configure your cell phone or other phone to also ring as call comes in.
Unlimited Calling Using VoIP business phone service for calling substantially reduces your phone bills. 
Virtual Extensions A Virtual Extension is an extension not associated with a physical telephone. It’s great for information-only mailbox announcements such as addresses, driving directions and business hours.
Voicemail Use our powerful business-class voicemail feature to view and listen to your voicemails online, have them delivered to your email box, or access them by phone. 
Voicemail to Email Your voicemails are delivered right to your email box as audio files so you can listen to them right away. 
Work from Anywhere Access phone service on any device, anywhere: smartphone, tablet, computer. Even plug your office IP phone into high-speed internet at home.
Collaboration

Collaboration

Modern business is now conducted from multiple branch locations and devices. Our cloud phone system features allow your company and customers to collaborate, talk, share files, manage projects and track progress easily and efficiently.

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Busy Lamp Field Indicates which phones are in use by displaying a status on your phone display.
Contacts Integration Collaboration is easy when you consolidate and integrate your contacts. Have all your Gmail, Lync, Outlook, Office 365, Exchange and  phone system contacts at your fingertips.
Instant Messaging Easy instant message access to your contacts whether they are your colleagues on the same phone system, your Google App/Gmail contacts.
Presence See who’s available, who’s busy with the Presence feature that lets you instantly see the status of other employees on your phone system. 
Virtual Office Call Recording Extension users can record their own incoming and outgoing calls, play them back, download, or delete them. 
Contact Center

Contact Center

With our advanced call center features, you can smoothly manage your call center operations and get detailed reporting. Route calls, improve response times, and run real-time and historical reports through one easy interface.

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Abandoned call notifications  Sends email after each abandoned call with details.
Agent panel  Small live dashboard with queue call and agent information.
Call back  Allows callers to leave a callback number.
Call Monitoring Easily monitor agent performance to ensure that quality standards are being met without the agent or caller knowing.
Call Queue A call queue places incoming calls in line to be answered while extension users are busy with other calls. The queued calls are distributed to the next available extension user in the order received.
Caller ID Replacement  Replaces/adds characters to caller id for better call management.
Exit digit  Gives caller the option to exit the queue to any specified destination.
Many different ring strategies Choose the ringing strategy that works best for your business: round robin, ring all, random, least recent, fewest calls.
On hold Announcement  Plays announcement while callers on hold.
Pause  Stop receiving calls for a brief time period.
Pause Reasons  Give a reason for pause.
Queue/Agent Filtering  See only the queues and agents you want to see.
Supervisor panel  Live dashboard with insight to everything that is happening in the call center.
Wrap up time  Gives agents time after each call before they are served the next call in line.
Click to Dial Integrate VoIP service with web browser to initiate calls with click-to-dial.
Integrations

Integrations

Our cloud phone system does not exist in a vacuum. It easily integrates with the critical apps that keep your business on track. We easily integrate with Salesforce, Microsoft 360, Azure and AWS – just to name a few!

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Click2Pop A free plugin that runs a web search on your caller’s phone number or Caller ID name when you receive a call and matches it up to one of several customizable searches. 
eAgent Integration eAgent is an insurance CRM that is used by Allstate agents and other insurance firms.
Outlook Integration Click to call contacts from your Outlook directory and emails.
CRM Integration Built-in integration with Salesforce, Bullhorn, Zoho, Sugar CRM, Zendesk, and Microsoft Dynamic CRM to help you deliver personalized customer service.
Skype for Business Integration Click to call contacts from your Skype for Business directory.
Mobility

Mobility

Our S-NET Connect Desktop & S-Net Connect Mobile Applications are designed specifically to keep employees connected wherever they are throughout the day. Work from any location and from any device.

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Call Flip Easily move ongoing calls between your desk phone and mobile device and vice-versa.
Cell Phone Integration Forward calls to cell phones and use VoIP functions from cell phones.
S-Net Connect for Android Get your virtual phone extension to go on your Android smartphone and tablet.
S-Net Connect for iPhone Get your virtual phone extension to go on your iPhone and iPad.
Softphone Softphone transforms your computer into a feature-rich, web-based phone. Make, take and transfer calls, and more using your voice service and it’s included at no extra charge. 
Online Management

Online Management

An easy-to-use dashboard, admin portal and mobile app make it simple to set up and configure your system and view its status in real time.

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Dashboard Provides real time status of all extensions within your cloud.
Online Administrator Get an easy-to-use administration portal for setting up and configuring your phone system, setting up extensions, Auto Attendant, and Ring Groups and more.
S-Net Connect Desktop A Windows and Mac application that integrates a business softphone with online voicemail, corporate directory, instant messaging, presence, video calling and more.
S-Net Connect Online A web-based dashboard that allows users to manage and use their phone features online, from any computer. It integrates a business softphone with online voicemail, corporate directory, instant messaging, presence, video calling and more. 
Phone System

Phone System

S-NET's Complete Cloud Phone System offers a comprehensive, diverse list of admin and support features that improve your business presence and your team's productivity.

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Auto Attendant Auto Attendant is a powerful automated VoIP business service that replaces the need for a receptionist. Learn more about the benefits of an auto attendant.
Call Announce Whispers an audible version of the custom tag to you before the call is connected.
Extension Dialing Call anyone in your company just by dialing their extension number, even if they work in different locations with extension dialing
Hosted PBX A virtual PBX is the modern alternative to costly, clunky PBX equipment that is tied to one location. Unite your whole company with a virtual PBX that is hosted in the cloud. 
International Long Distance Place international long distance calls through the S-Net Cloud Phone System.
Music on Hold Music on Hold plays recorded music or marketing messages while your callers are on hold to give your business a professional edge. 
Number Porting Bring your phone numbers with you when you switch to S-Net's Cloud Phone System. 
Ring Groups A Ring Group is a way for a group of extensions to share the distribution of incoming calls. Ring groups are also commonly known as Hunt Groups. 
Seven-Digit-Dialing Set a default area code to make dialing even quicker.

Why S-NET?:

cloud-solutions provider

S-NET is a boutique,
cloud-solutions provider

We offer a full suite of cloud-based business solutions that work together to provide you with end to end branch office networking tools – from VoIP to Fiber Internet to SD-WAN and beyond.

installation and support

We provide local onsite installation and support

We come to you for installation and consultation, so you don't have to deal with a do-it-yourself, "plug and pray" package that most providers hand over.

one technical contact for every account

We dedicate one technical contact for every account

Your point of contact knows your business and is always available to you.

Our company is flexible

Our company is flexible

Our technologies are fully customizable to your business needs.

and of course…

 

We provide quick, reliable service you can depend on.
We offer cloud-based communications tools that are simple, easy to manage and reliable.
Our platform is secure, robust and reliable.
Our customer service team is highly trained and responsive.
We offer a full suite of cloud-based business tools.
We are a first-class VoIP provider.
We take a "white glove" approach to customer service.
 

Demo Our Cloud Phone Technology

Interested in learning more about a VOIP phone system with S-NET?

Call our team of knowledgeable consultants at: (866) 404-7638 or complete the request form below for us to contact you.

Get In Touch

Complete the form below and a Technology Consultant will contact you to discuss your Telecom needs & put together a customized solution.

Have a question:

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