Powerful Enterprise Solutions with Unparalleled Uptime and Reliability
Robust Service Portfolio
- Intelligent unified communications.
- Cutting-edge cloud-basednetwork services.
- Cloud migration and custom development.
Secure and Reliable Service
- Redundant infrastructure for exceptional uptime.
- Elevated QoS and Disaster Recovery.
Fully Managed Solutions
- Seamless transition to the S-NET Cloud.
- 24/7 proactive monitoring and world-class support.
- Service management that fits your IT team’s needs.
- Fully scalable, centrally managed solutions.
- Quick and easy provisioning for fast expansion.
- Robust integrations with business applications.
Take advantage of our robust cloud communications solutions and enjoy exceptional uptime and reliability with our network QoS. Let us reduce your IT burden with end-to-end management and give you full access and oversight for all of your solutions.
Free your organization of complicated, outdated legacy phone systems and the myriad of hardware appliances, vendors and bills you manage. Switch to a cutting-edge cloud-based solution that increases the agility of your employees and empowers your staff to connect with customers, partners and teams from anywhere and any device. The S-NET Communications Enterprise Cloud Phone System provides end users with an easy-to-use, intuitive communications tool and enables you to provision, manage, and gain insights from anywhere with advanced admin and analytics.
- Powerful cloud communications solutions fully customizable to your organization’s unique needs.
- Scalable system architecture and centralized management without the cost and complexity of managing multiple disparate systems.
- Enterprise-grade features for Voice, Video, Messaging, Screen- and File Sharing, Task Management and more.
- Easy and seamless integration with a wide variety of business applications including Office 365 and CRMs.
- Advanced analytics and reporting for real-time and historic insights.
- High definition voice communications and QoS from any location and any device.
- Intelligent Contact Center solutions for strong customer relationships and increased agent productivity.
Scalable Enterprise-Grade Solutions
With 12+ years of cloud communications experience, we know that exceptional QoS is indispensable to business success. That’s why we have built a robust infrastructure to keep your data fast, private, and easily accessible in a fully-managed solution.
- Nationwide network for exceptional quality, disaster recovery & business continuity
- Intelligent server virtualization software custom-built for enterprise cloud PBX services
- Asterisk-based voice servers running on highly customized Linux operating system for optimal performance
- Fully redundant, automated failover capable ring architecture built on HP enterprise-grade servers, Cisco Nexus Data Center switches and Cisco ASR series routers.
- Oracle Session Border Controllers and Cisco ASA Next Generation firewalls for unparalleled security.
- National IP Routing Fabric
- Powerful Fiber Optic and DSL circuits to provide enhanced reliability, redundancy and QoS for voice communications between phone and cloud PBX, as well as between our cloud data centers.
- Ent-to-end Quality of Service
- High-speed, reliable Internet and inter-site MPLS connectivity for exceptional service reliability.
- 24x7 proactive monitoring and support.
- More about our infrastructure and partners»
Take your business communications anywhere you go with the S-NET Connect mobile and desktop applications.
In a global world with an increasingly mobile workforce, enable your staff to conduct business from wherever they are with a powerful, user-friendly, feature-rich interface for mobile business communications. With S-NET Connect, your employees can take their office number and caller ID with them on any smartphone, tablet, Mac or PC, so they can appear professional and have the tools they need stay productive on the go.
- Seamlessly transition between different devices with single sign on (SSO) and ongoing access to corporate directories and presence.
- Easily place, receive and transfer calls, and start or participate in a teleconference – all from within the application.
- Get notified of incoming calls and voicemail on every device so you can stay connected.
- Manage your voicemail, contacts and personal extension from any device.
- Start a chat or group chat and easily add contacts into the conversation.
- Place calls using your cell network when internet access is not available.
S-NET LIVE – Online Collaboration
Manage complex workflows, boost operational efficiency and enable your teams to communicate in real-time across offices and across the country.
Give your teams the tools they need to work more efficiently and increase your business efficiency with virtual face-to-face meetings. S-NET Live provides your staff with a flexible, streamlined application and a powerful suite of real-time collaboration and conferencing features. Easily connect using HD conference calls, messaging, video, file sharing and so much more. It’s the easiest, fastest way to get more done.
- Host online meetings, webinars and training events with just the click of a button.
- Use reliable, high-quality voice and video, chat, screen- and file sharing within one intuitive workspace.
- Upload and download messages, photos, videos and other multimedia directly from the chat stream.
- Provide real-time feedback, approvals, signatures and voice- or multimedia annotations on any file.
- Share content and hold rich, secure end-to-end encrypted conversations.
- Manage complex workflows, tasks, files and conversations all in one place.
- Take your features wherever you go and easily collaborate from your smartphone or tablet.
- Record meetings and conferences directly from your desktop or mobile application.
Cloud Contact Center
Streamline your agents’ work and maximize your customers’ experience with a cutting-edge set of features, actionable analytics and full contact center functionality for remote employees.
The S-NET Cloud Contact Center provides you with robust workforce optimization, training and call monitoring tools for efficient inbound and outbound interactions. With powerful performance analytics and real-time and historic reporting, it empowers you to drive innovation, incentivize performance, decrease turnover and increase productivity.
- A user-friendly interface for managing agents, teams, calls and analytics.
- Advanced training features including call monitoring, recording and whisper coaching.
- Mobile access to full contact center functionality for agents working remotely.
- Seamless integration with a wide range of CRM tools.
- Actionable analytics to help you optimize your call center operations.
Seamless Transition and Exceptional IT Support
Providing cutting-edge solutions to business challenges and outsdanding customer support for all our clients has been our mission since S-NET was founded in 2006, and it all starts at onboarding. After an in-depth discovery process, your assigned project management team ensures your smooth transition to the S-NET cloud, managing everything from the quality installation and deployment of services to end user training. Once your solution is up and running, our team of engineers proactively monitors your service so you can enjoy 24/7/365 availability.More About S-NET Communications»
Enterprise-Ready Business Fiber Internet
Reliable, high-performance connections fine-tuned for your mission-critical applications to meet your ever-growing networking needs.
Build a high-capacity, resilient network infrastructure that ensures all your applications are delivered reliably and securely. S-NET’s Fiber Optic Connectivity is designed for business performance and provides 99.9% guaranteed uptime and SLAs.
- High speed network designed for business performance.
- Symmetrical upload and download speeds.
- Optimal resources for bandwidth-intense and latency-sensitive workflows such as VoIP.
- 24/7/365 proactive monitoring, router management and maintenance.
- A scalable network with exceptional configuration and application flexibility.
- Enterprise-grade connections powered by the AT&T Switched Ethernet Network.
SD-WAN (Software Defined Wide Area Networking)
Transform your network and optimize your infrastructure to meet the evolving demands of the cloud with S-NET’s managed SD-WAN solution.
SD-WAN technology gives you full visibility and control over the performance of your multi-location infrastructure through one central interface and optimizes traffic to mission-critical applications including voice and video to provide end-users with superior experience.
- Prepares your network for cloud migration.
- Monitors and optimizes app performance in real time.
- Eliminates outages with a seamless failover.
- Increases agility and simplifies network deployment and changes.
- Reduces your networking expenses.
- Enhances security with built-in firewalls.
Office 365 SharePoint Migration and Customization
Move your organization to the cloud and streamline your operations from customer onboarding to project management and client support with a custom-developed SharePoint Online workspace.
Migrate or optimize your Office 365 SharePoint to align your technology with your organization’s ever-growing business needs. Provide your teams with a user-friendly, cloud-based system of portals designed to simplify and automate their unique workflows.
- We take on the burden of cloud migration and management.
- Choose between full and hybrid cloud solutions.
- Minimize the risks of migration and prioritize business continuity.
- Customize workflows and automate business processes.
- Custom reporting on sales, tasks, projects, goals, employee performance and more.