Boost Employee Engagement in a Work-from-Anywhere Environment
Employee engagement is one of the most important yet undervalued measures of business success. According to Gallup, highly engaged businesses have 59% less turnover and are also 21% more profitable. Engaged employees work more efficiently, stay longer with the company, and…
read more»Meet Nino Noriega, Network Engineer
S-NET Network Engineer, Nino Noriega enjoys learning about each client’s business needs and finds resolving their challenges very rewarding. In his free time, he enjoys watching movies, playing video games and playing outdoor sports. Get to know him!
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VoIP seems like it’s kind of taking over the world lately. With millions of workers transitioning from their offices to working on their couch in PJs, most have enjoyed the freedom of VoIP. However, despite its prevalence, not very many people…
read more»Choosing Between Cloud or Analog Phone
Are you sure you’re getting the most out of your phone service? Looking to upgrade your old legacy system? Choosing between a hosted or on-premise system? The number of options for what type of phone system you have and how you…
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Interactive voice response or IVR is an often utilized and often misunderstood feature of advanced call centers. As a caller yourself, you have certainly experienced both the good, and unfortunately the bad of an IVR. IVRs are also known as a…
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