Monthly Archives: October 2022

If you are looking to upgrade to a cloud-based solution, you probably have a lot of questions yourself, as do your employees. Read on to learn both some of the challenges and some benefits of upgrading to cloud communications. 

As a small business with a growing number of clients, you may find it challenging to compete with the advanced customer care your larger competitors are delivering. Learn how adding a cost-effective contact center license to your team’s toolkit can help you care for your growing cutomer base without the need to increase headcount.

Learn how S-NET stays true to its promise as the vendor that is Large Enough to Deliver, but Small Enough to Care. We assign a Client Technology Advisor to each customer account, who serves as your single-point of contact and ensures that your needs are met. Learn what our CTAs do differently from big name providers.

Client Support Specialist, Kelly Quinn found her first job in telecommunications from an ad in a newspaper. Her favorite project so far is – you guessed it – Marco’s Pizza! When Kelly is not reading books or Netflix, you can find her cheering for Tom Brady’s old college team.

Now that the business world has evolved to include video conferencing, is a simple phone system even necessary anymore? We sure think so. Cloud-based phone systems offer functions and features that not only meet the basic needs of a company, but can promote work efficiency and customer experience.

Providing exceptional service to customers can be challenging – especially for smaller businesses with limited support staff. But what if we told you, you could boost customer satisfaction without adding more agents? Learn how.