Blog Category: S-NET News

S-NET Communications, a leader in cloud-based business communications and networking services, today announced the launch of S-NET Engage, a comprehensive, multi-flow contact center solution that helps companies deliver seamless, automated, and personalized customer experience journeys across channels including voice, SMS, email,…

We are excited to launch S-NET Engage, a comprehensive, multi-flow contact center solution that helps you automate the customer journey and deliver personalized interactions for your clients.

Spoofing calls has become common practice for scammers and could affect your business phone number as well. Learn more about what we are doing here at S-NET to ensure that your business number and identity are secure.

S-NET Customer Support is now fully transitioned to using a multi-flow cloud contact center solution, powered by robust AI technology. Learn how this new platform enables our team to provide our clients with better, faster, more attentive customer service.

Marco’s Pizza, celebrated the grand opening of their 1000th store in Kissimmee, FL, and it was an honor to serve as a supportive partner for this extraordinary occasion! S-NET Strategic Alliance Manager, Mike Muar attended the ribbon-cutting ceremony and brought back some great photos to share the joy and significance of this event.

Good news! You can now easily send and receive SMS/Text messages with the S-NET Connect desktop application. Leave a message on your colleague’s cell phone or receive text notifications from a vendor using the same simple interface. See how it works.

2019 was a transformative year for S-NET that enabled us to grow our team, introduce new services, and bring many new clients and partners on board with our acquisition of SkyTalk Plus. Read CEO, Alex Fayn’s thoughts on the main strategues that helped us be successful this year.

We know that many of our clients rely on Microsoft Teams to collaborate with colleagues at other offices, remote workers, as well as clients, vendors and partners. Now our VoIP phone system easily integrates with Microsoft Teams, allowing you to communicate…

Our networking portfolio is growing! We are excited to announce a new Wireless Broadband service that is designed to provide our clients with fast, reliable solutions for primary and backup connections. With flexible deployment options and predictable monthly charges, Wireless Broadband was designed to give businesses the bandwidth boost they need to support contemporary cloud-based and communication applications.

When our users give us feedback, we listen. Here at S-NET, we take all client notes seriously and our engineers work diligently to develop the features modern teams need. From SMS/text messaging capabilities and interface personalization to new CRM integrations and call center features, v5.2 is a dramatically enriched version of its predecessors.

With our first successful acquisition, several new service launches and an exponentially growing team, 2018 was S-NET’s best year yet. We overhauled our entire VoIP infrastructure to ensure our clients continue receiving exceptional service, and we have upgraded all server clusters to offer more more cutting-edge features, better reporting tools, integrations with cloud storage and scalability. CTO, Eugene Likhovid, reflects on the amazing progress we have made and the ambitious goals set for next year. Read on to see what’s in store for 2019.

A modernized version of its predecessors, S-NET Connect 5.1 offers the same reliable softphone capabilities and intuitive business communications tools as before, but now with a brand new interface designed to maximize efficiency and user experience. Read on to find out what’s new.

Tuesday, May 15th 2018 was a memorable day in our company’s history: S-NET acquired Strategic Telecommunications to expand our footprint and empower a wider range of clients with the cloud-based business solutions they need to grow and thrive. The transition will…

Office 365 SharePoint workflow automations developed for our team’s unique needs have completely revolutionized how we do business here at S-NET. This customized solution helped streamline our processes from Sales and Customer Onboarding to Billing and Technical Support. We are very…

We have heard from many of our clients that maintaining healthy connections, opening and pushing trouble-tickets toward resolution and managing ISPs can easily turn into a full time job, putting a significant burden on IT departments and organizational resources. We are…

For teamwork to be effective in a mobile era, businesses need to change their practices and adopt new technologies that enable employees to collaborate efficiently from anywhere and any device. Here at S-NET we have always believed in the transformative power…

Here at S-NET 2017 has been our best year yet. Our hard work was rewarded with dramatic growth as we widened our product portfolio, upgraded our infrastructure, onboarded numerous new clients, initiated exciting collaborations, and expanded our team. These are the 5 things we have done that contributed most to our success.

September has been a great month here at S-Net Communications, with exciting collaborations and new product launches on the horizon. But the clear highlight of the month was our participation in the Vistage Executive Summit of Chicago as a Silver Sponsor…

S-Net Partners with SD-WAN Innovator, Versa Networks, to Provide a Comprehensive Cloud Solution for Easily Manageable, Secure and High-Quality Voice and Data Communications. Characterized by scattered office locations and a more dispersed workforce than ever before, modern enterprises and SMBs face…