Blog Category: Team Productivity

SD-WAN technology can increase employee productivity and customer satisfaction while increasing your margins and profitability. So, what is SD-WAN, you may ask? Well, read on to learn more.  

How many unique communications services and vendors is your business using today? How many different apps, platforms, dashboards, and file-sharing services are you toggling between each day? As both technological capabilities and your business have evolved, it’s probably just become second…

With years of experience connecting our in-office and remote staff using S-NET technology, we have developed several collaboration practices that work well for our team. Learn which methods have the biggest impact on our productivity and see if there are any fresh communication channels that could streamline collaboration on your team.

When used for long-term telecommuting, Call Forwarding deprives your team of a wide range of VoIP features that support efficient call handling and a positive brand image – features you are most likely already paying for.

Many organizations like yours have started to gradually re-open their offices. But the tapered return has proven to be more challenging than expected. With capacity limits set to keep employees safe, many businesses are finding that their existing technology infrastructure does not support their new hybrid work environment. Does yours enable a gradual return?

Online collaboration tools have become ubiquitous and indispensable for countless organizations. But can online collaboration software uproot business communication as we know it? While some teams thrive on chat, video and file sharing, others need external calling and advanced call handling to be successful. Where does your business stand?

Remote work has been steadily growing in popularity for years, but exploded when a global pandemic forced organizations out of their crowded offices. Due to their significant business benefits, the telecommuting practices that became ubiquitous in the last few weeks are expected to far outlast the pandemic that popularized them. Is your business ready for this new landscape?

With millions of workers now completing their tasks from home, business etiquette has become much more confusing and difficult to follow. Learn which office policies continue to apply to virtual meetings and avoid becoming the next video conferencing meme.

Despite the increased popularity of web-based communication tools, many businesses are now struggling to implement an abrupt transition to online collaboration with little to no experience. If your team is new to video conferencing and is still getting accustomed to this new way of conducting business, we can help.

As the number of confirmed Coronavirus cases in the United States is rapidly growing, many businesses like yours are bracing for an economic impact. But developing a contingency plan and enabling employees to work from home can go a long way in helping your business weather the storm. S-NET can help extend your team’s communication tools beyond the office and keep your organization safe.

All of the menial, repetitive tasks that are a part of your job now can become an efficiency-draining black hole taking your attention and focus from more high impact projects. The good news is, business communications technology can automate some of these tasks and increase your efficiency. Here’s how.

The idea of managing a remote staff makes many employers uncomfortable. But embracing that your team will be spending at least part of their work hours at home or in a coffee shop is a crucial step in keeping up with your changing role as a business owner or manager. Below are a few tips I have learned about managing a remote workforce.

Call Forwarding is one of the most beneficial, yet underutilized features of VoIP. Forwarding calls ensures that no important conversation slips through the cracks and keeps your team productive on-the-go. Call Forwarding can be customized to meet the unique needs of your business, whether you need a handful of rules or a complex sequence.

Customer service representatives are your first line of defense against client attrition. Optimizing your call center operations so your agents can perform at their best and client requests are handled in timely manner is vital. So what can you do to improve call center efficiency?

Growth and success are always a reason for celebration, but if you are running an expanding business, you know that at times progress can feel more chaotic than joyful. If your communications and networking are failing to keep up with your growth, it may be time to consider a technology upgrade.

Winter is here. If you live in an area that experiences snow storms, chances are that these disruptions adversely affect your organization’s efficiency at least a few days of the year. Adopting a technology-driven approach keeps your team connected and can go a long way in safeguarding your business from the damaging effects of unexpected downtime.

By Alex Fayn, Co-Founder & CEO I have seen first-hand how improving collaboration across a business and changing how employees relate to their workplace can accelerate business growth. According to a white paper by UNC Kenan-Flagler Business School, making collaboration an…