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Communications In the Cloud Blog

Meet Michael Vicas, Billing Manager

May 25, 2022

This month, we are getting to know Michael Vicas, who joined the S-NET Accounting and Finance team in March of 2020.

Tell us a little about your background and how you got to S-NET.

I have a master’s degree in Business Administration from North Greenville Graduate School and have worked in the business and accounting field for 7 years. Before joining S-NET, I spent 5 years at ScanSource Inc., a tech-based distribution company, as an operations accountant. I made the switch to S-NET in the March of 2020 – or ‘the before times’, as I like to call it.

I’m currently on track to become a Certified Public Accountant. I’ll be finishing my coursework this year and hope to sit for the exam in 2023. This has been a goal of mine for a long time!

What made you choose this career path?

I have always loved numbers from the time I was a little kid. It came naturally to me. There are many grey areas in life and that can make things complicated. But not in math or accounting. Every transaction has a place to be accounted for, the invoice is either correct or it’s not, and the accounts either balance or they do not.

But despite the relatively straightforward nature of math and accounting, I always had a knack for coming up with my own, creative solutions to problems. I would always get in trouble in elementary grade math classes because I would do things my way instead of taking the teacher’s notes. [Laughs].

What are your primary responsibilities at S-NET?  

I ensure that customers are correctly invoiced and am also heavily involved in our month end accounting cycle to ensure accurate representation of our books. I also take on key projects. For example, when I first started, S-NET was using a default invoicing PDF layout that was a little complicated to understand and we would receive calls from clients about it. One project I spearheaded is updating the layout of our invoices so that it has a predictive flow and is easy to understand. We have gotten many compliments from that implementation since starting.

What is the most rewarding aspect of working with clients?

I interact with customers every day, either by phone or email. Clients will call in with a question or concern on their account. We will spend some time discussing their account and researching to see what is going on. After I find the answer and explain the situation to the customer, there is a moment where their tone and demeanor change. I can hear that shift from confusion or frustration to understanding. I really enjoy those conversations. That’s when I know I’ve done my job well!

What do you enjoy most about your work in general?

I am a learner by nature. Every day I log in, I’m faced with a new challenge that requires some research and problem solving to tackle, and I love that about my work. I love responding with “I don’t know but let me find out.”

How has S-NET helped you grow as a professional?

I came from a larger company where I had a more specialized and narrow knowledge of the accounting. Over the past couple of years at S-NET, I have exponentially grown and expanded my understanding of different areas of accounting through my director’s mentorship. I have a better understanding of how different parts of the system fit together. S- NET is also fully supportive of my goal to become a CPA, which is a very rewarding experience.

What exciting projects are you most looking forward to at S-NET?

We are migrating to a new accounting system over the next few months. I will be spearheading the project to make sure that all data is successfully migrated, and our data import process will be set up correctly.

What do you enjoy the most about working here, with this team?

The thing I enjoy the most about the team is that they are all go-getters. We all ask each other for opinions, input, feedback, and help when needed. We can rely on each other to get the task accomplished and support each other when things don’t go as planned. S-NET has really worked hard to put together this team, and I’m glad to be a part of it.

How do you unwind after a long day at the office?

A gym session to get the blood flowing is a must. I always set aside some time to spend time with my wife, catch up on the day, cook, and then read, play video games, or watch a movie together.

How do you like to spend your free time?

I really enjoy camping. My wife and I always set a couple of annual trips. Being able to spend time away with friends and family with nothing to do but relax in a hammock, build a fire, and catch up with no cares in the world. Our 2 dogs really love it too!

I enjoy reading as well. I generally read self-development books such as 12 Rules for Life, Can’t Hurt Me, or Will. However, I’ve been spending an abnormal amount of time in textbooks, so I’ve shifted to lighter reading, such as Harry Potter and Lord of the Rings to give my mind some time to relax.

What exciting things are happening in your life?

We recently bought a home, upsizing from our small apartment in Chicago. Part of this process is upgrading my office (a.k.a. battle station). It is now equipped with a large desk, adjustable standing desk, mechanical keyboard, multiple monitors, and a nice wireless mouse. Oh! They all light up in different colors too.

Now that we’re settled in, we have some exciting travel plans for the summer! Three weekend camping trips are on the calendar, and my wife and I will be traveling to the Caribbean for our 6-year anniversary. We are really looking forward to finally traveling, seeing some new places, and making many new experiences!

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