Meet Mico Cha, Provisioning Specialist

What is your work background? (Are you currently pursuing any education?)

I joined S-NET in March of 2019 after working as a Tech Web Analyst for GoDaddy. I’m currently finishing my BS in Information Systems and pursuing courses related to programming.

What made you choose this career path?

I’m a computer enthusiast and technology has always been very dear and close to my heart. At first I thought IT would be very simple, but now that I’m in the industry, it has introduced me to many paths for my career to go, VoIP being one of them.

What are your primary responsibilities at S-NET?

I’m currently part of the Manila Team that handles the initial phone set up for our clients. We make sure to get all the information needed to build their desired phone system. My official title is “Provisioning Specialist.”

What do you enjoy most about your work in general?

I value all the work I do for for S-NET, and it’s easy to give it 101%. I enjoy helping our customers, connecting with them and helping them through a seamless install. This typically leads to positive feedback and makes work much more enjoyable. Also, everyone on our team is really nice and helpful which is awesome!

What have been your favorite S-NET projects/tasks so far?

My favorite project so far has been the Marco’s Pizza installations. It was very special to me because it was challenging and complex, but I learned so much! Thanks to the awesome team and my manager, I was able to grow professionally and overcome the challenges to get our customers to the finish line.

How do you unwind after a long day at the office?

I like to relax by surfing the web for news and technology updates. Spending time with my family also helps me recharge and get ready for the next day.

What exciting things have happened in your life recently and what are you looking forward to?

Thanks to the opportunity and growth I have had with S-NET, I am able to provide a better and stable lifestyle for my family. I am planning to buy a new car this year and that’s very exciting!

What is one thing you want people to know about you?

I’m an awesome friend!