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Communications In the Cloud Blog

Thankful to Serve | by Alex Fayn, CEO

November 24, 2020
Thankful to Serve

2020 has been a challenging year for all of us, as businesses across the U.S. struggled to adjust to new circumstances, keep their teams safe and stay operational. The battle against Covid-19 is still not over, and some predict that part of the economic fallout is yet to come. But even in the midst of a global pandemic, there is still so much that I am thankful for.

It has been incredibly rewarding to be able to serve our customers during this challenging time and empower their businesses to quickly adjust to volatile circumstances. As an essential service provider, S-NET was able to operate throughout the pandemic and support the transition of our clients to remote work. The infrastructure investments we made in the last few years paid off tremendously as we seamlessly transitioned and onboarded a record number of remote users. In a lot of ways, this year felt like the challenge we have all been training for at S-NET.

I am also incredibly thankful for our team. Keeping our staff safe and intact were my top priorities as the Covid-19 crisis hit, and I am thrilled that we haven’t had to let go or furlough a single person due to the pandemic. In fact, we have added to our team to ensure that we are keeping up with our clients’ needs and are providing them with the best possible care. The S-NET team’s years of remote work experience helped make onboarding new employees and bringing them up to speed a smooth process and kept everyone safe.

I know that the pandemic will not vanish any time soon, and neither will its human or economic impact. But through it all, I am thankful. Thankful for a business that can serve its customers without interruptions, a full team working under safe conditions, and a new office space that empowers us to grow. I am also grateful that my family is healthy and protected, and I look forward to spending some quality time at home this Thanksgiving.

I hope that you will have the opportunity to connect with your loved ones and enjoy some much needed moments of peace this unusual holiday season. I wish you all a very happy and safe Thanksgiving!

 

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