Become a Customer
Simplify and secure your business communications with an all-inclusive platform
Secure Your Peace of Mind with S-NET
One Solution, One Provider, One Unified Experience
Your business communications serve as the backbone of your operations. Provide your organization with a cohesive, cost-effective, and cloud-optimized platform that strengthens team collaboration with built-in security and reliability. S-NET is your all-inclusive cloud communications provider offering comprehensive solutions, services, and support designed to help your business thrive.
S-NET is the last communications provider you will ever need. We provide a leading cloud communications platform and complete technology ecosystem that centralizes and streamlines your mission-critical workflows. Our portfolio of solutions include:
- UCaaS & Cloud Collaboration Platform
- Remote Work Solutions & Business Connectivity
- Call & Contact Center Platform
- Leading-edge Security Solutions
- Fully Managed Services & Customizations
S-NET's delivers custom communications solutions tailored to your unique needs. When you become an S-NET customer, you get fully managed solution delivery and implementation. We believe in a comprehensive, hands-on approach that prioritizes your goals and guarantees satisfaction. Our services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Business needs assessment
- Site survey
- Installation, configuration, and provisioning
- Ongoing support
As an S-NET customer, your business is our #1 priority. Contrary to a "plug-and-pray" model or generic customer support methods, we offer a VIP experience with our white-glove services model. With S-NET, you will always know who to call and enjoy continuous support from our solutions team. Our support services include:
- Dedicated Client Technology Advisor
- 24/7/365 Technical and Customer support
- Ongoing proactive account management and monitoring
- Seamless system maintenance and updates
- Complete technology ecosystem
Trusted By Trusted Businesses
Empowering businesses large & small with cutting-edge cloud communications solutions & exceptional customer service.
Services & Support
Explore our portfolio of tailored-fit business communication solutions.
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist - Your dedicated S-NET team guides you throughout the solution design and implementation process. You can rely on them to lead the charge or work in tandem with your internal team.
- Business Needs Assessment - Every S-NET project starts with defining your unique needs, goals, and desired outcomes. Your Project Manager will provide a consultation and help craft a custom solution based on this discovery process.
- Site Survey - One of S-NET's core values is to be local wherever you are. For projects requiring onsite service, we will send an S-NET team member to conduct the site survey and be physically present with your team.
- Installation, Configuration & Provisioning - From beginning to end, S-NET covers the complete solution delivery and implementation process. Our team of experts, guided by the Project Manager, ensure a smooth transition to your new S-NET solutions.
- Ongoing Support - At the end of the implementation process, your Project Manager will introduce you to your Dedicated Client Technology Advisor. This ensures a seamless transition from the solution delivery phase to ongoing support and maintenance of your systems.
- Dedicated Client Technology Advisor - Your Dedicated Client Technology Advisor (CTA) is your go-to resource for all things S-NET. Your CTA will know your business and be your direct contact for any questions, comments, or concerns.
- 24/7/365 Technical & Customer Support - No matter what you need or when you need us, S-NET is here for you! We provide around the clock technical and customer support to ensure optimized system performance and peace of mind.
- Ongoing Proactive Account Management & Monitoring - The quality of your communications is integral to our white-glove support services. To ensure optimal system availability, reliability, and performance, we provide ongoing monitoring and management of your technology, address issues in real-time, and notify you of anything requiring your attention.
- Seamless System Maintenance & Updates - You can rest easy knowing your communications will always be up to date with S-NET. Our seamless system maintenance includes the latest upgrades, patching, and other updates to ensure continuous high performance across all services.
- Complete Technology Ecosystem - S-NET stands by our comprehensive communications platform and the value it offers. With a complete technology ecosystem behind you, your business can enjoy effortless scalability and flexibility for how you need to grow with all your solutions, services, and support managed by a single provider.