Become a Customer
Simplify and secure your business communications with an all-inclusive platform
Get everything you need for effective and secure communications in one place, from one provider. S-NET empowers you to streamline your communications, reduce costs, and scale your business with the power of our comprehensive solutions, services, and support.
One Solution, One Provider, One Unified Experience
Your business communications serve as the backbone of your operations. Provide your organization with a cohesive, cost-effective, and cloud-optimized platform that strengthens team collaboration with built-in security and reliability. S-NET is your all-inclusive cloud communications provider offering comprehensive solutions, services, and support designed to help your business thrive.
Solutions
S-NET is the last communications provider you will ever need. We provide a leading cloud communications platform and complete technology ecosystem that centralizes and streamlines your mission-critical workflows. Our portfolio of solutions include:
- UCaaS & Cloud Collaboration Platform
- Remote Work Solutions & Business Connectivity
- Call & Contact Center Platform
- Leading-edge Security Solutions
- Fully Managed Services & Customizations
Services
S-NET's delivers custom communications solutions tailored to your unique needs. When you become an S-NET customer, you get fully managed solution delivery and implementation. We believe in a comprehensive, hands-on approach that prioritizes your goals and guarantees satisfaction. Our services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Business needs assessment
- Site survey
- Installation, configuration, and provisioning
- Ongoing support
Support
As an S-NET customer, your business is our #1 priority. Contrary to a "plug-and-pray" model or generic customer support methods, we offer a VIP experience with our white-glove services model. With S-NET, you will always know who to call and enjoy continuous support from our solutions team. Our support services include:
- Dedicated Client Technology Advisor
- 24/7/365 Technical and Customer support
- Ongoing proactive account management and monitoring
- Seamless system maintenance and updates
- Complete technology ecosystem
Trusted By Trusted Businesses
Empowering businesses large & small with cutting-edge cloud communications solutions & exceptional customer service.
Services & Solutions
Explore our portfolio of tailored fit business communication solutions.
Services
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist - Your dedicated S-NET team guides you throughout the solution design and implementation process. You can rely on them to lead the charge or work in tandem with your internal team.
- Business Needs Assessment - Every S-NET project starts with defining your unique needs, goals, and desired outcomes. Your Project Manager will provide a consultation and help craft a custom solution based on this discovery process.
- Site Survey - One of S-NET's core values is to be local wherever you are. For projects requiring onsite service, we will send an S-NET team member to conduct the site survey and be physically present with your team.
- Installation, Configuration & Provisioning - From beginning to end, S-NET covers the complete solution delivery and implementation process. Our team of experts, guided by the Project Manager, ensure a smooth transition to your new S-NET solutions.
- Ongoing Support - At the end of the implementation process, your Project Manager will introduce you to your Dedicated Client Technology Advisor. This ensures a seamless transition from the solution delivery phase to ongoing support and maintenance of your systems.
Support
- Dedicated Client Technology Advisor - Your Dedicated Client Technology Advisor (CTA) is your go-to resource for all things S-NET. Your CTA will know your business and be your direct contact for any questions, comments, or concerns.
- 24/7/365 Technical & Customer Support - No matter what you need or when you need us, S-NET is here for you! We provide around the clock technical and customer support to ensure optimized system performance and peace of mind.
- Ongoing Proactive Account Management & Monitoring - The quality of your communications is integral to our white-glove support services. To ensure optimal system availability, reliability, and performance, we provide ongoing monitoring and management of your technology, address issues in real-time, and notify you of anything requiring your attention.
- Seamless System Maintenance & Updates - You can rest easy knowing your communications will always be up to date with S-NET. Our seamless system maintenance includes the latest upgrades, patching, and other updates to ensure continuous high performance across all services.
- Complete Technology Ecosystem - S-NET stands by our comprehensive communications platform and the value it offers. With a complete technology ecosystem behind you, your business can enjoy effortless scalability and flexibility for how you need to grow with all your solutions, services, and support managed by a single provider.
Become a Customer
Streamline and safeguard your business communications with a comprehensive platform.
