Retail
Enhance customer experiences and increase revenue with a cohesive communications system designed for retail. S-NET's retail communications solutions, services, and support help you close more sales, manage your business, and engage with your customer base.
Communication Solutions for Retail
Robust Solution Portfolio
- Seamless communications including voice, video, chat, SMS, email, social media, file sharing, collaboration, calendar and scheduling, presence, faxing, mobile apps, and more.
- Deep CRM integrations, WFM integrations, and integrated omnichannel Contact Center platform.
- Customizable features and integrations.
Cost-effective Communications
- All-inclusive communications and billing from a single provider.
- Scalable unified communications for one location to franchise establishments in a single platform.
- Built-in analytics, custom reporting, and management oversight across locations.
Omnichannel Customer Experiences
- Streamline in-person, mobile, and delivery communications.
- Flexible desktop and mobile apps with comprehensive features.
- Integrate POS, third-party applications, and analog devices with your communications system for custom workflows.
Secure & Reliable Services
- Built-in security features including PCI compliance.
- Bandwidth management and optimization.
- Fully managed system monitoring and support.
Cloud Communications Solutions Built for Retailers
Optimize the customer journey, engage employees, and manage all retail locations with advanced reporting capabilities all in a single platform. S-NET's retail communications solutions, services, and support help you maximize your revenue and brand loyalty while reducing overall costs.
Retail Communications Solutions
Unify and enhance your communications for brick-and-mortar, online shopping, and delivery with a comprehensive system built for retail. S-NET offers all-inclusive retail and store communications that connect your HQ, back office, frontline employees, and customers to optimize workflows. Our retail communication solutions include:
- Cloud Business Phone Systems with intuitive user interface and admin controls
- HD Voice with 99.999% guaranteed uptime
- Custom integrations with POS systems, WFM applications, open APIs, analog devices, and more third-party apps
- Comprehensive feature suite including custom call routing, SMS/MMS, chat, video, social media, image and file sharing, faxing, presence management, collaboration, and more
- Integrated omnichannel Contact Center platform
- Built-in security and business continuity
- Custom reporting, analytics, and dashboards
- Seamless desktop and mobile apps
- Scalable and flexible infrastructure
- Fully managed IT and support services
Retail Communications Services
S-NET acts as an extension of your business with fully managed IT services. We create and implement tailored retail communication solutions designed around your unique workflows and business goals. Our services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Communications needs assessment and site survey
- Custom solution design and integrations
- Installation, configuration, and provisioning
- Seamless system rollout with little to no downtime
- Ongoing support
Retail Communications Support
Focus on managing your business while we take care of your technology. S-NET's concierge communications support ensures your systems are always operating at peak efficiency. Our white-glove support includes:
- Dedicated Client Technology Advisor
- 24/7/365 technical and customer support
- Ongoing proactive account management and system monitoring
- Seamless maintenance and updates
- Complete technology ecosystem
Retail Communications Designed for Enhancing Customer Journeys
S-NET specializes in providing tailored business communications solutions for retail businesses. Our customized approach allows us to deliver solutions for your unique challenges, personalized service, and an attention to detail you won’t find with other providers.
Contact our sales team to discuss your communication needs and see how we can provide your ideal solution!
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