Cloud & Network Security
S-NET ensures your ongoing protection with multiple layers of security built into our infrastructure. We safeguard your business against potential toll fraud, service abuse, user-controlled service administration, and more.
Built-in Security Measures for Total Peace of Mind
Our cloud solutions are designed with security in mind. See how we keep your business safe from threats.
Leading-edge Security Solutions
S-NET is a leader in end-to-end business security solutions. We offer a comprehensive platform of technologies including Secure Access Service Edge (SASE), Secure SD-WAN, and Next Generation Firewall, plus fully-managed network and cloud security services. When you're a part of the Solution Network, you can rest assured that all your security needs are covered.
Multi-level Security Service & Fraud Mitigation
Our security model includes multiple levels of security placed on every aspect of S-NET's solutions. We detect and prevent toll fraud with measures including access control, detection controls, usage throttling, and customer-controlled settings to enable/disable international calling to approved destinations. Our staff also monitors the security of your systems 24/7 and follows industry best practices to ensure your ongoing protection. Our security levels include:
- Security of the perimeter
- Security at the service installation level
- Security of our T-1 data centers
- SSL on all software and web applications
- SSLv3/TLSv1 to encrypt web-based session traffic for phone transmission security
- Security of the cloud PBX system that the customer controls
Customer Admin & Application Security
All S-NET customers have administrative logins to control and manage their cloud PBX users and settings. Customers can set up multiple admins with different permission levels to manage their phone system. All customer data is placed in logically segmented application databases specific for each customer, with all customer PINs stored in individual source Hash(es). Customer admin settings include:
- Managing user extensions
- Security PINs
- Local & International calling privileges
- User permission levels
- Blocking inbound caller IDs
- Reviewing call history and messages
Network & Infrastructure Security
We protect your network and application perimeter with firewalls and session border controllers. Administrative access requires authentication through a VPN gateway, then authenticating to a local infrastructure system. Authorized employees are given access to the production environment. Technology tiers include system logs, fraud analytics, and intrusion-detection systems. Operational processes include system and service-level monitoring, system hardware, change management, and regular security scans.
Physical & Environmental Security
S-NET's hosted services undergo SSAE-16 and/or ISO 27001 audits in our data centers. We have safeguards that will act as additional security and will minimize our risk of loss and service interruptions due to natural disasters and other catastrophic situations because of our large diverse geographic locations. Our centers share hosted facilities space with some of the world's largest financial institutions and internet companies.
S-NET's service is designed to support failover conditions in case of emergency including real-time replication between locations in the database with failover built into the service. We use primary and backup locations that remain online simultaneously, with a primary pod in active move and a secondary pod in standby mode. If a primary location is unavailable, the backup location will continue service seamlessly. Our service is built with application redundancy infrastructure along with a geographically distributed redundancy, allowing service to continue if one location is not available.