UCaaS – Unified Communications as a Service
A unified communications platform for today's workforce.
A UCaaS system lets you work from any location and any device. See how S-NET provides all-in-one UCaaS solutions, services, and support.
The Benefits of UCaaS
UCaaS, also known as Unified Communications as a Service, helps your business maximize productivity while reducing complexity. Take your UCaaS system a step further with S-NET Connect and our complete ecosystem of UCaaS solutions, services, and support from a team of experts. S-NET simplifies your business communications with everything you need all in one place.
UCaaS Solutions
Combine powerful cloud-based VoIP, collaboration, chat, video meetings, and more into a seamless and flexible business communications tool. S-NET Connect supports your business workflows with comprehensive features and functionality. Our solutions include:
- Integrated VoIP, conferencing, meetings, chat, SMS, fax, presence, file sharing, and more collaboration features
- Intuitive and seamless desktop and mobile app platforms
- Ultra-reliable service with 99.999% guaranteed uptime SLA
- Support for on-site, remote, and hybrid workforces using a range of devices
- Built-in security and encryptions
- Compliance with HIPAA, PCI, and other regulatory standards
- Custom integrations
- Analytics and reporting tools
- Complete business features suite and admin controls
UCaaS Services
Choosing S-NET as your UCaaS provider helps you begin simplifying your business communications from day one. We provide a hands-on approach to UCaaS services tailored to your unique needs and workflows. Our UCaaS services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Business needs analysis and usage auditing
- UCaaS system design
- Integrations and customization
- System rollout, configuration, and provisioning
- Ongoing support and maintenance
UCaaS Support
As the backbone of your business, your UCaaS solution needs reliable support infrastructure. S-NET's white-glove support model provides ongoing system monitoring, seamless maintenance, and dedicated support contacts. Our UCaaS support includes:
- Dedicated Account Manager
- 24/7/365 Customer and Technical support
- System monitoring, troubleshooting, and alerts
- Seamless maintenance and upgrades
- Built-in redundancies for continuous uptime and high-quality performance
- A complete solution ecosystem to extend your UCaaS system capabilities
How S-NET's UCaaS Solutions Work
Explore the capabilities of S-NET Connect and how you can empower your business with a UCaaS system built for modern business.
Call
Use your work number to place and receive HD calls from any device.
- Easily switch between devices
- Intuitive call handling
- Advanced call management and routing
Message
Give collaboration a boost with chat, group chat, SMS, and file sharing.
- Synced messaging across desktop and mobile
- Hop on a call or conference straight from chat
- Search messages by contact or keyword
Meet
Join a conference bridge or start a new conference call in seconds.
- Drag-and-drop conferencing
- Convert calls into conference calls with a click
- Easily start a conference from a group chat
Analytics
Gain insights into your business operations with powerful analytics.
- Keep your finger on the pulse with real-time analytics
- Analyze trends with historical reports
- On-demand and scheduled call reporting
Integrations
Stop switching between apps. Automate customer interactions and improve CX.
- Built-in and custom CRM integrations
- Screen pop-ups and click-to-call functionality
- Save customer information automatically
S-NET is Your Solution Network
S-NET is a complete communication solutions provider and trusted technology partner. We will meet you wherever you are in your technology journey and provide the solutions, services, and support you need to reach your goals.
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