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Why S-NET? Testimonials

About S-NET

Empowering businesses large and small with cutting-edge cloud communications solutions and exceptional customer service

S-NET Communications simplifies business communications to provide companies with a full suite of cloud-based business solutions, from Cloud Phone Systems and Cloud Call Centers to SD-WAN, SharePoint Cloud Migration, Fiber Optic Connectivity and beyond.

Industry veterans Alex Fayn and Eugene Likhovid founded S-NET Communications in 2006. Having served in senior IT positions for corporations such as Pepsi and McDonald’s, they grew increasingly frustrated with the little-to-no support telecommunications giants were providing, treating clients as mere numbers on a spreadsheet. They decided to start S-NET Communications to offer clients large and small not only the cutting-edge technologies they need to grow and thrive, but also the exceptional customer support that ensures they use technology successfully. This continues to be S-NET’s fundamental mission today.

Since its founding, S-NET Communications has added tens of thousands of subscribers to its cloud communications platform and has built a strong, global customer base. Defined by high-quality customer service and precise attention to detail, S-NET is one of Chicago’s leading cloud solution providers.


We simplify business communications
by helping our clients embrace
cloud technologies.


Our vision is to empower every business
with cloud-based technologies
that meet their ever-evolving needs.


  • We value your business.
  • We stand by our quality of service.
  • We are local – no matter where you are.
  • We keep our promises.
  • We embrace innovative technologies.


Alex Fayn

Alex Fayn Co-Founder & CEO

Alex Fayn founded S-NET Communications in 2006 with the mission to provide companies large and small with quality customer service and cutting-edge cloud communication solutions that meet the needs of a rapidly changing business environment. Under his leadership, S-NET has grown from its early days as a VoIP pioneer to the leading cloud service provider it is today. A tech-savvy problem solver by nature, Fayn is responsible for the long-term strategic vision for S-NET and is directly involved in product innovation, finance, sales, marketing and strategic customer management. He enjoys spending his free time with his three sons, as well as skiing, fishing, camping or at the gym.

Eugene Likhovid

Eugene Likhovid Co-Founder & CTO

Co-Founder and CTO Eugene Likhovid spearheads S-NET's long-term technology vision. With vast experience in network engineering and architecture for Fortune 500 companies, he is responsible for the evolution of S-NET's core infrastructure and cloud technology solutions. He oversees the implementation of system integrations, best practices and KPIs to streamline internal operations and support the development of the company’s cloud communications offering. Likhovid finds customer satisfaction, the introduction of new technologies, and his team’s success the main motivators behind his efforts. After hours, he enjoys spending active time outdoors with his family, including camping, fishing and skiing.

Jim Cronin

Jim Cronin Director of Operations

Jim Cronin brings 30+ years of experience in telecommunications to S-NET and spearheads the company's project and operations management. Serving in a leadership position since 2009, he oversees a team of project managers and engineers, coordinates the onboarding and installation of new clients, manages vendor relationships, works closely with Accounting to ensure accurate billing, and acts as a primary source of escalation to resolve issues. Deeply motivated by client satisfaction, Cronin streamlines the customer onboarding process, ensuring quality implementation of S-NET’s cloud-based solutions. He enjoys being outdoors, spending time with friends and family, and watching baseball or hockey.

Levi Ilyes

Levi Ilyes Director of Technology

A part of S-NET's team since 2013, Levi Ilyes is responsible for building, managing and operating the company’s enterprise cloud network and data centers, evaluating and integrating new technologies into S-NET’s service offerings, as well as designing and deploying custom network solutions for customers. A perfectionist by nature, he is motivated by innovations in the field, delivering the best possible service to S-NET’s customers and ensuring they are in capable and reliable hands when they are facing a problem. With most of his work performed sitting in front of a computer, he enjoys finding balance in an active lifestyle with sports ranging from running, biking and swimming to weight lifting and playing basketball.

George Gazdacka

George Gazdacka Director of Client Success

With 15+ years of experience in telecommunications, George Gazdacka joined S-NET in 2016 and serves as a main point of contact for customers for billing, account, technical or product offering related questions. Driven by client success, he keeps S-NET’s customers informed, helps them solve business challenges with technology and provides guidance on making the most of their cloud-based solutions. Gazdacka thrives under new challenges and enjoys finding innovative solutions to support clients in reaching their business objectives. In his free time, he likes playing and coaching a variety of sports including baseball, softball and basketball, and manages the computer network of his local church.

Mike Hensgen

Mike Hensgen Director of Sales

With 20+ years of experience in telecommunications and IT, Mike Hensgen joined S-NET in 2017. He is responsible for growing the company’s sales channels and developing new markets. Hensgen oversees the Sales Team, nurtures the company’s partner relationships, and is in charge of developing and implementing new growth strategies. Hensgen deeply enjoys learning about different businesses, discussing their unique challenges and providing technology solutions to meet their evolving needs. In his free time, he enjoys spending time with his family and friends and playing with his dog, Coco.

Ildiko Balogh

Ildiko Balogh Director of Marketing

With a wide range of experience in marketing communications, Ildiko Balogh joined S-NET in 2017 to manage the service provider’s marketing and lead generation efforts and advance awareness and adoption of S-NET’s leading cloud communications solutions. Responsible for strategy, PR, digital marketing, content creation, collateral development, vendor relations as well as client and partner communications, she ensures that the S-NET story is told through a wide variety of channels. In her free time, Ildiko enjoys dancing, hiking, rollerblading and biking, as well as exploring the world through travel whenever possible.

Why S-NET?:

cloud-solutions provider

S-NET is a boutique,
cloud-solutions provider

We offer a full suite of cloud-based business solutions that work together to provide you with end to end branch office networking tools – from VoIP to Fiber Internet to SD-WAN and beyond.

installation and support

We provide local onsite installation and support

We come to you for installation and consultation, so you don't have to deal with a do-it-yourself, "plug and pray" package that most providers hand over.

one technical contact for every account

We dedicate one technical contact for every account

Your point of contact knows your business and is always available to you.

Our company is flexible

Our company is flexible

Our technologies are fully customizable to your business needs.

and of course…


We provide quick, reliable service you can depend on.
We offer cloud-based communications tools that are simple, easy to manage and reliable.
Our platform is secure, robust and reliable.
Our customer service team is highly trained and responsive.
We offer a full suite of cloud-based business tools.
We are a first-class VoIP provider.
We take a "white glove" approach to customer service.

What Our Clients Are Saying

Company News

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Solutions Partners

Partnering with Global Market Leaders to Provide You with Exceptional Service


S-NET Communications is a Platinum Solutions Provider in the AT&T Partner Exchange to provide enterprise-grade connections to our clients and support their growth. Our managed Fiber Optic Connectivity and Wireless WAN offering is built on the AT&T Switched Ethernet Network to ensure the delivery of mission-critical voice, video and data applications.


State-of-the-art Cisco technology comprises the backbone of our core infrastructure, including our data center and managed services networks, providing exceptional stability and performance for all of our client services. Cisco ASA routers, Nexus switches and ASA firewalls help us ensure that our services are always up and running.


S-NET's virtual cloud phone systems and managed SD-WAN services are running on cutting-edge HP servers, ensuring exceptional reliability and system performance for our VoIP, SD-WAN and Call Center services.


As one of the most critical components to our data centers, Oracle’s Session Border Controllers manage, monitor, control and secure all customer calls and phone registrations running through S-NET’s virtualized cloud phone systems.


VMware's leading cloud computing and platform virtualization technology enables us to deliver exceptionally stable SD-WAN, Faxing, E-Faxing and network management and monitoring solutions.

Versa Networks

S-NET partners with Versa Networks to provide cutting-edge SD-WAN services in order to increase the reliability of our clients' voice, video and data communications.

Ruckus Networks

In partnership with Ruckus Networks, S-NET provides companies large and small with robust wireless data solutions with Wi-Fi access points available both for indoor and outdoor spaces.


Our clients can enjoy enterprise-grade communications and voice conferencing using Polycom’'s reliable, feature-rich business phones. With a user-friendly design and a cutting-edge set of features, the Polycom VVX series boosts any team's productivity and efficiency.

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