Familia Dental
National dental practice transforms its patient care with S-NET's cloud contact center and SD-WAN
Industry
HealthcareHeadquarters
Schaumburg, ILFounded
2008Employees
500+Services
Aaron Bianucci
Director of Information Technology, Familia Dental
The Value of True Partnership
As we're growing we want somebody who wants us to grow. We just don't want somebody who wants to use their products, and that's where S-NET has come in and actually been more of a partner more so than just a straight vendor.
Familia Dental Grows with S-NET's Cloud Contact Center
Familia Dental's legacy call center infrastructure was limiting their growth and ability to provide accessible, high-quality dentistry and orthodontics to patients. Learn how S-NET helped them to transform their contact center to reach a dispersed staff of 80+ agents handling 30,000 calls across 42 offices.
Upgrading Patient Care with Enhanced Networking & Connectivity
In addition to upgrading their contact center, Familia Dental also needed better networking and connectivity overall. Learn how S-NET helped them facilitate their rapid expansion and support their offices with direct internet access, hosted voice, data storage, HIPAA compliance, network security, and applications for billing, insurance, and patient records using Secure SD-WAN.
