Hospitality
Modernize & Streamline Operations with 5-Star Hospitality Phone Systems from S-NET
5-Star Hospitality Phone Systems for VIP Experiences
Streamline and scale communications across brands, locations, and properties with a modern hospitality phone system.
Hospitality Phone Systems Designed for What Matters Most
Your guests expect five-star experiences from the moment they walk through the door — and today, that experience is shaped by technology just as much as service.
Tailored-fit Hospitality Solutions & Concierge-level IT Services
Hotels & Resorts
- Streamline Full-service Hotel operations from the front desk to back of house with a modern, cloud-based hospitality phone system, built-in proprietary PMS, and 120+ supported PMS integrations.
- Completely integrate every department for individual Resorts and multi-location brands, seamlessly deploying a cohesive phone system across properties.
- Offer guests comfort and convenience with a hospitality phone system that streamlines and scales Select and Limited-service hotel operations effortlessly.
Unique & Boutique
- Get ultra-reliable, cloud-based communications tailored to Cruise lines with integrations to PMS platforms such as Oracle Hospitality Cruise, plus custom workflows and features to manage end-to-end logistics.
- Upgrade legacy Bed & Breakfast to modern cloud solutions that optimize small-scale operations with guest management features, support for analog and SIP phones, and bespoke features.
- Stay in touch with mobile staff across desktop, web, and mobile devices with a centralized communications platform, seamless PMS backup, and automated workflows.
Specialized Stays
- Eliminate on-prem PBX hardware and keep Motel operations running smoothly with a cost-effective cloud platform that optimizes seamless check-in/check-out, rapid room turnover, and more.
- Make every guest feel at home with hospitality communications adapted to Serviced Apartments and Extended Stay properties. Provide all-inclusive amenities with an all-inclusive hospitality phone system.
- Customize and scale hospitality phone systems with a complete ecosystem of managed networking, Internet, and IT services.
Concierge-level IT Services
- Fully managed hospitality phone system design, installation, implementation, and ongoing maintenance by IT experts.
- Dedicated team assigned to your business including a Project Manager, Implementation Engineer, Provisioning Specialist, and Client Technology Advisor.
- Get customized workflows and integrations designed to streamline and enhance guest experiences, staff performance, and management oversight.
VIP Communications Solutions for the Hospitality Industry
Streamline hospitality communications for enhanced guest experiences and operations with an industry leader in hospitality phone systems and multi-location technology solutions. Get the VIP technology treatment that helps you scale your business and exceed guest expectations.
Modernize Your Hospitality Phone System
Enhance every touchpoint for guests, empower staff performance, and provide management with deeper oversight of every location. With S-NET's Unified Hospitality Communications Platform, you get a modern, cloud-based hospitality phone system that provides all the tools you need for seamless operations.
- Upgrade hospitality phone systems for a range of property types including Full-service Hotels, Resorts, Cruise Ships, Select-service and Limited-service Hotels, Motels, Serviced Apartments and Extended Stay, and Bed & Breakfasts.
- All-inclusive communications including voice, video, chat, SMS/MMS, full PMS integration, automated workflows, custom reporting and analytics, and more.
- Direct integration with Oracle Hospitality Opera, Micros Fidelio, and any FIAS-based Property Management System.
- Scalable communications for 50-room boutique hotels to 500+ room franchises with flexible calling plans based on concurrent call sessions.
- Integrated hotel management module for seamless front desk and back-office operations.
- Support for guest check-in/check-out, housekeeping and room status updates, in-room calling, wake-up call scheduling, voicemail, Do Not Disturb, minibar management, call logs and accounting, guest messaging, and billing in a single platform.
- Support for hybrid networks, analog, and IP-based hotel phones including auto-provisioning and simplified deployment.
- Support for managing multiple hotel brands or properties within a single platform, with the ability to replicate standard configurations and tailor features by property.
- Synchronized communications across desktop, mobile, and web-based applications.
Upgrading Your Hospitality Phone System with S-NET
S-NET provides VIP treatment with customized hospitality phone system solutions, fully managed services, and concierge-level support. We ensure your hospitality communications are tailored to your needs and workflows. Our services include:
- Dedicated Project Manager, Implementation Engineer & Provisioning Specialist
- Communications needs assessment and site survey
- Custom solution design and integrations
- Installation, configuration, and provisioning
- Seamless system rollout with little to no downtime
- Ongoing support
24/7 Hospitality Phone System Support
Focus on guest satisfaction and managing your business while we take care of your technology. S-NET is a concierge communications provider; we act as an extension of your IT team to ensure your systems are always operating at peak efficiency. Our support includes:
- Dedicated Client Technology Advisor
- 24/7/365 technical and customer support
- Ongoing proactive account management and system monitoring
- Seamless maintenance and updates
- Complete technology ecosystem
5-Star Hospitality Phone Systems from S-NET
S-NET specializes in providing tailored business communications solutions for hospitality businesses of all sizes and sectors. Our customized approach allows us to deliver solutions to your unique challenges, personalized service, and an attention to detail you won’t find with other providers.
Contact our sales team to discuss your communication needs and see how we can provide your ideal hospitality phone system!
Related Resources
Explore our library of Hospitality resources.
Unified Hospitality Communications Platform
Communications with your guests, staff, and properties should enhance hospitality operations at every touchpoint.
View Resource
